![]() Do I need to purchase a Premium Service subscription for my device to function?.US Customers also benefit from Incident Support services and a two-year Extended Device Warranty. What comes with Canary Premium Service?Ĭanary Premium Service gives users additional features like 30 days of full-length Video History, Two-way Canary Talk, and Desktop Streaming.Additional devices (more than 5) will be $4.99 per device or $49/year. CANARY MAIL REVIEW 2020 FREEFor less urgent questions, open up a ticket via email.Ĭanary customers will receive extended privileges and product discounts of Premium Service for $9.99/month or $99/year (two free months). customers can text 1-83 (note that there is a 60 character limit and standard message rates will apply).įor urgent questions, you can chat with a Canary representative. Canary support is available from 8AM to 5PM Eastern time, 7 days a week. If you still need to talk to a real individual directly, you can reach out via live chat, SMS, email or even Twitter. If you encounter a specific problem with your Canary system, the guided assistant walks you through precise troubleshooting steps to find a solution. The Help Center has a comprehensive database of helpful articles that answer many common questions and issues. Unlike larger providers with a wide array of telecommunication and security services, with Canary support you are likelier to reach an individual with the appropriate technical knowledge sooner (no time-consuming department transfers!) and who can help you solve an issue quicker. 24 hours of free cloud storage for up to five camerasīecause Canary specializes in home security cameras, their agents are specially equipped and knowledgeable in the area of expertise you need.The Basic Experience, which comes with all Canary cameras, includes: discounts on Canary devices and accessories.The Canary Premium Service plan provides: Monitoring OptionsĬanary offers two service plans: the Free Access plan and the Premium Service plan. ![]()
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